Resume
Professional
info
A dedicated and results-oriented marketing and communications leader with 15 years of experience in the nonprofit, arts and culture, hospitality, and education sectors. Expertise in developing and executing data-driven integrated marketing strategies that drive brand awareness, customer acquisition, and revenue growth. Skilled at building high-performing teams, collaborating cross-functionally, and forging strategic partnerships.
Work
experience
Pérez Art Museum Miami (PAMM)
Senior Director of Marketing and Communications
January 2024–Present
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Effectively manages a team of seven employees and three agencies in creating high-quality campaigns that align with the museum’s mission and strategic plan.
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Sits on the senior team and directs all aspects of marketing and communications strategy, including public relations, advertising, design, social media, content creation, and crisis communication efforts.
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Efficiently manages a marketing budget of nearly $1M, reallocating resources to high-performing initiatives and while negotiating an added in-kind trade value of $500K per year.
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Leads the development and implementation of a comprehensive, strategic marketing plan to launch $100M fundraising endowment campaign.
Pérez Art Museum Miami (PAMM)
Director of Marketing and Communications
September 2017–December 2023
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Pioneered the implementation of an integrated digital marketing strategy, encompassing targeted digital advertising, segmented email marketing, and video content creation positions.
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Spearheaded a successful 35th-anniversary campaign, including the development of new branding, logos, and experiential marketing activations, resulting in a 5% increase of membership households.
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Led the first market research study for PAMM, gathering and implementing data to achieve a 10% increase in revenue.
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Directed marketing efforts for the relaunch of PAMM Shop's e-commerce site, achieving a 30% boost in online sales.
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Played a key role in liaising with consultants to create a new five-year strategic plan.
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Cultivated meaningful relationships with local organizations and festivals, such as GMCVB and Miami Beach Pride, resulting in increased brand awareness, attendance, and revenue.
Pérez Art Museum Miami (PAMM)
Associate Director of Marketing and Communications
September 2016–September 2017
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Oversaw a team of four and led marketing and communications efforts for the entire museum, resulting in increased visibility and attendance.
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Mobilized and executed integrated marketing activities for exhibitions, educational programs, events, and community initiatives.
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Ensured message and brand consistency by serving as the brand gatekeeper for all museum communications, both digital and print.
Amongst Friends
Freelancer
January 2016–Present
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Creates client proposals and presented at pitch meetings.
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Develops media and public relations strategy, wrote press releases, and developed media opportunities for clients.
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Develops and implemented social media strategy for clients.
Pérez Art Museum Miami (PAMM)
Public Relations Manager
September 2014–September 2016
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Developed media opportunities and maintained close relationships with press, resulting in enhanced national and local media coverage and visibility for the museum.
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Wrote and reviewed all museum communications for message and branding consistency.
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Oversaw the Contemporaries, a young professional’s group with nearly 800 members, managing the budget, cultivating sponsor relationships, coordinating events, and driving 20% membership growth.
Pérez Art Museum Miami (PAMM)
Communications Associate
September 2013–September 2014
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Played a vital role in the successful re-branding and re-opening of the museum in 2013, gaining international acclaim and successfully positioning the institution as a leader in its industry.
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Produced and distributed email marketing campaigns to a subscriber database of 50,000.
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Managed social media accounts, achieving a 200% increase in engagement and followers.
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Created and managed content for the museum's website, resulting in a 50% increase in annual website traffic.
Pérez Art Museum Miami (PAMM)
Communications Assistant
September 2011–September 2013
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Managed media relations efforts including research, media list creation, writing, and pitching.
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Designed collateral materials for exhibitions, events, and other initiatives.
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Acted as a liaison to web developers in the creation of a new institutional website.
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Provided media support at events, including construction site tours.
The Conroy Martinez Group
Account Coordinator
February–September 2011
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Developed publicity materials, including press releases, fact sheets, and media advisories, while identifying compelling story angles for client pitches.
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Managed five client’s social media accounts to increase traffic, engagement, and followers.
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Provided media support at various events, including Cirque Du Soleil and the Miami-Dade County Fair.
Zo’s Summer Groove
Freelancer
July 2011
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Managed check-in press at event.
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Escorted media throughout the event.
República
Public Relations Assistant
October 2010–February 2011
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Created media lists, compiled clippings, and researched publicity opportunities for clients.
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Provided media support at events including the 2010 Latin Trade Business Symposium and Goya events, such as the March of Dimes Signature Chef’s Auction.
Grill Grrrl Blog
Public Relations Assistant
August 2010–September 2011
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Acted as a ghost writer for Grill Grrrl blog, which has monthly traffic of 9,000 monthly unique visitors.
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Managed social media accounts.
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Created and distributed e-marketing materials.
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Pitched stories to press.
Cupcake Sisters
Founder
July 2010–September 2011
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Conceptualized and brought company into fruition.
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Posted original and interesting blog content.
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Promoted company on social media.
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Created a series of "how to" baking videos.
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Garnered press stories including a WSVN-TV feature.
KCC Productions
Freelancer
June 2010
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Wrote press releases and media advisories for client's events.
Woolbright Development
Independent Marketing Contractor
March–August 2010
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Spread awareness of restaurant row in Sunny Isles through building relationships with residential and hotel concierges.
Miami Vintage Prop Car Rentals
Freelancer
November 2009–Present
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Created logo and brand identity.
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Designed and developed business website and Etsy shop.
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Established online social media presence and advises on content strategy.
University of Miami
Media Relations Assistant
January 2009–February 2011
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Wrote press releases, fact sheets, and media advisories for local pitching.
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Compiled clippings and created reports for internal distribution.
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Provided media support at events, including the McDonald’s All-American Games, Latin Billboard Awards, and the Clinton Global Initiative University.
Skills
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Strategic brand management
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Digital marketing and social media strategy
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Campaign management
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Media relations and crisis management
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Influencer and partnership marketing
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Budget management and resource allocation
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Traditional and digital advertising
Programs
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Adobe InDesign, Illustrator, Photoshop, Premiere, and Audition
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Constant Contact and Mailchimp
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Blackbaud’s Altru CRM
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Drupal, Wix, and WordPress
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Cision, Meltwater, and BurrellesLuce
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Sprout Social
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Google Analytics, Ads, and SEO
Languages
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Conversational Spanish
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Basic HTML code
Education
University of Miami
Bachelor of Science in Communication
Double major in public relations and sociology
Minor in marketing
Activities
Alexa’s Wine Diary
July 2017–Present
Founder, AlexasWineDiary.com
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Reaches nearly 25,000 followers on Instagram with a 4-6% engagement rate.
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Creates content strategy for blog and social media platforms.
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Manages cross-promotional marketing opportunities with industry partners and brands.
Pouring Over Pages Podcast
August 2021–Present
Co-Host
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Reaches 500 downloads per month.
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Creates, edits, and distributes podcast.
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Directs content strategy for podcast and social media platforms.
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Oversees cross-promotional marketing opportunities with industry partners and brands.
Public Relations Society of America, Miami Chapter
2011–2013
Member
Public Relations Student Society of America, UM Chapter
2007–2011
Secretary, Vice President & President